Effective Date: January 1, 2026
Platform Name: laafy
Website: https://app1.fermatinga.bf
laafy: The digital healthcare platform, including website, apps, APIs, software, and services.
User: Anyone accessing laafy to search, book, pay for, or manage healthcare services.
Healthcare Provider: Licensed hospitals, clinics, physicians, labs, or medical professionals registered on laafy.
Administrator: Entity operating and managing laafy.
Services: Platform features including appointments, payments, communication tools, health records, and admin management.
By using laafy, you agree to these Terms and the Privacy Policy. If you disagree, stop using the platform immediately.
laafy is a technology intermediary that:
Connects Users and Healthcare Providers.
Enables booking and digital payments.
Provides administrative and communication tools.
Does not provide medical advice or emergency services.
All medical services are delivered by licensed providers. In emergencies, contact local authorities.
Users: Must be 18+ (or have guardian consent), provide accurate info, maintain account security, and comply with laws.
Providers: Must hold valid licenses, insurance, comply with regulations, and provide accurate service information. laafy may verify credentials anytime.
Accounts must be accurate; false info may lead to suspension or termination. Users are responsible for account activity. laafy may restrict access for security or legal reasons.
Availability set by Providers.
Confirmations subject to Provider approval.
Providers may cancel or reschedule per policy.
laafy does not guarantee appointments or clinical outcomes.
Processed via third-party providers; card details not stored.
Fees disclosed before payment; refunds follow Provider policy.
Platform fees may be non-refundable.
Users must ensure billing info is accurate.
laafy does not diagnose, treat, or guarantee outcomes. Providers are solely responsible for medical decisions.
laafy collects personal, health, appointment, and payment data per laws and Privacy Policy. Providers remain responsible for medical confidentiality.
Users must not upload false info, harass, hack, or use the platform unlawfully. Violations may lead to account termination.
Providers must maintain care standards, comply with regulations, keep listings accurate, and protect patient privacy. Non-compliance may lead to suspension.
All platform content, branding, and software are owned by laafy. No copying, distribution, or reverse engineering without permission.
laafy is not liable for medical malpractice or indirect damages. Total liability is capped at fees paid in the last 12 months.
Accounts may be suspended or terminated for fraud, violations, abuse, or breach of Terms. Users may deactivate accounts anytime.
These Terms are governed by [Insert Jurisdiction] law. Disputes go to local competent courts.
laafy is not liable for interruptions due to disasters, government action, infrastructure failure, cyber incidents, or other uncontrollable events.
laafy may update these Terms anytime. Continued use after updates constitutes acceptance.
FERMA TINGA
Secteur 43, Azimmo, Ouaga 2000
contact@fermatinga.bf | +226 54508767